ProStore by Lubivaya - end-to-end outsourcing for online stores

We take care of sales so that manufacturers could focus on the product.

Retail in Russia

Russian retail market in 2021:

Russian retail market in 2021

  • Turnover – 39 trn, ₽
  • Growth, 2021 – 7.3%
  • Share of online sales – 11%
  • Online sales growth, 2021 – 52%

About ProStore

Figures and facts in 2021

Figures and facts in 2021

  • Doubled YoY growth of turnover
  • 20 outlets under management
  • 10 branded online stores
  • Sales on 5 e-marketplaces
  • 55,000 B2B orders each year

Revenue streams

Revenue streams


Offline retail outsourcing

  • Employees
    Employee hunting, selection, training, and incentives
  • Rental management
    Finding a location, brokering the relations with the landlord
  • Retail equipment
    Design, production, maintenance
  • Merchandising
    Coordination with the customer, sales and control
  • Software
    Software infrastructure for sales
  • Warehouse logistics
    Warehouses, B2B and B2C transportation services
  • Accounting
    Accounting at points of sale using the client's software
  • Cash management and transaction services
    Cash transaction management discipline as per FZ-54

End-to-end outsourcing for online stores

  • Call centre
    Receiving and processing leads from online stores and e-marketplaces
  • Fulfilment
    Warehouse order processing Locations: Moscow, St. Petersburg, Krasnodar, Rostov, Saratov, Kazan, Yekaterinburg
  • Order delivery and cash collection
    Courier delivery: right-now, same-day, next-day, pickup points, parcel lockers
  • Merchant acquiring and lending to customers
    Website payment management and loan programs for customers
  • Developing and supporting websites
    Development of websites for online stores, website management and integrations
  • E-marketplaces
    E-marketplace sales: registration, support, turnkey operations via FBO, FBS, FBS Express, DBS, Real FBS (Yandex.Market, Wildberries, Goods, Ozon...), store promotion

Our partners

Our partners


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