ProStore by Lubivaya - end-to-end outsourcing for online stores

Retail in Russia
Russian retail market in 2021:

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Turnover – 39 trn, ₽
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Growth, 2021 – 7.3%
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Share of online sales – 11%
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Online sales growth, 2021 – 52%
About ProStore

Figures and facts in 2021
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Doubled YoY growth of turnover
- 20 outlets under management
- 10 branded online stores
- Sales on 5 e-marketplaces
- 55,000 B2B orders each year
Revenue streams

Offline retail outsourcing
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Employees
Employee hunting, selection, training, and incentives
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Rental management
Finding a location, brokering the relations with the landlord
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Retail equipment
Design, production, maintenance
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Merchandising
Coordination with the customer, sales and control
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Software
Software infrastructure for sales
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Warehouse logistics
Warehouses, B2B and B2C transportation services
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Accounting
Accounting at points of sale using the client's software
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Cash management and transaction services
Cash transaction management discipline as per FZ-54
End-to-end outsourcing for online stores
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Call centre
Receiving and processing leads from online stores and e-marketplaces
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Fulfilment
Warehouse order processing Locations: Moscow, St. Petersburg, Krasnodar, Rostov, Saratov, Kazan, Yekaterinburg
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Order delivery and cash collection
Courier delivery: right-now, same-day, next-day, pickup points, parcel lockers
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Merchant acquiring and lending to customers
Website payment management and loan programs for customers
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Developing and supporting websites
Development of websites for online stores, website management and integrations
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E-marketplaces
E-marketplace sales: registration, support, turnkey operations via FBO, FBS, FBS Express, DBS, Real FBS (Yandex.Market, Wildberries, Goods, Ozon...), store promotion
Our partners

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